Professional, efficient and friendly staff. ALL staff that we encountered during our stay went over and above to ensure that we were looked after and comfortable. Lunch in the restaurant was excellent, ( sweet potato, chilli and coconut soup/ staff happily replaced the sourdough bread with granary) . Everywhere spotlessly clean and well maintained, Rituals products throughout the hotel, (quality and indulgence)! Very quiet on a Tuesday night stay, best sleep for a long time, air con in room, ridiculously comfortable bed, outdoor balcony. Fridge/ complimentary soft drinks/ water provided in the room. Upgraded re room on arrival, complimentary drinks vouchers, chocolates. Fabulous hotel! Thank you to all of you for your hospitality, will definitely stay with you again!
Lesley
huhtikuu 2025
Everything was fantastic. The staff was very helpful and thoughtful. Beds are super comfy. The room is big and many facilities are provided (shampoo, hairdryer, kettle, biscuits, tea, water, sugar, cups, towels, iron board...). The rooms also have different sockets (European, American and also English). The breakfast is very good and there are many options to choose from. Super close to the station, and 15 mins walk from the city centre. They also provide bikes. We felt very happy and comfortable at the hotel. I will definitely stay again! Thank you!
Tilmann
helmikuu 2025
Location was super close to the Cambridge train station. We enjoyed the lobby's art-deco interior design. We're able to leave our bags before check in time. Room was large for 3 of us with super comfy beds. Probably the best bed I've slept in a hotel in my years of travelling! Breakfast had a good range of food.
Nur
huhtikuu 2025
The receptionist is the main reason for returning to say at this location always very friendly and welcoming. I think he might be the reception manager! He’s a star.
Alan
maaliskuu 2025
Loved it all, staff were attentive, professional and really friendly. Room was gorgeous, and so spacious, the bed was massive and so comfortable. The way I described the bed to my friends when I returned from my mini trip away, was I felt like Kate Winslett in the Holiday when she first got to America. It was so gorgeous and super comfy, looked forward to getting into it each night. I went up to Cambridge as have never been before. The shower was lovely and bathroom was so big. Staff were all lovely. Can’t fault it at all. Gorgeous place, would highly recommend.
Siobhain
maaliskuu 2025
I had an incredible stay at this hotel! The staff were amazingly helpful and went above and beyond to ensure a comfortable and enjoyable visit. The room was super cosy, with a huge, incredibly comfortable bed that made for the best night's sleep. The buffet breakfast was outstanding—one of the best I've ever had, with a fantastic variety of delicious options. Checking in and out online was a breeze, making the whole experience seamless. I can't recommend this hotel enough!
Jason
maaliskuu 2025
Mattress was supportive yet soft, duvet was warm and pillows firm not hard. Good breakfast buffet with excellent selection of hot and cold items, imaginative yoghurt parfaits and good omelettes made to order by chef . One cheerful waiter who served joyfully.
Gek
tammikuu 2025
Lovely, very spacious room with perfect temperature. Wonderful shower. Tea, coffee and biscuits were a nice touch. The room truly had everything I needed, and staff were very friendly. Exceptional in terms of cleanliness, compliments to the housekeeping team!
Tina
maaliskuu 2025
The staff were all attentive. The room was very spacious and we felt very comfortable. The bathroom is very spacious and I can see that it is accessible to everyone. There is enough space for those with reduced mobility to move around and take a good shower.
Jordana
maaliskuu 2025
The staff were lovely and helpful. They found and posted my lost credit cards to me! Good room sizes, good choice at breakfast, very close to the station. Comfortable cosy upstairs lounge. We had one person who was ill and couldn’t come, even though the booking was non refundable they allowed her to use her room on a different date. Really enjoyed our stay and many thanks to Reception staff!
Ann
tammikuu 2025